Introduction to Lean Healthcare
Course code: HLC
Delivery: LAN, Web
Length: 1.5 hours
Healthcare providers face unique challenges – as large institutions providing the most intimate of services, they are mandated to balance quality of care with organizational efficiency. Lean offers a refreshing alternative to the “quality versus cost” conundrum – fix the broken processes that stand between healthcare workers and their patients, and improve the quality of care while reducing costs.
Introduction to Lean Healthcare is based on real case materials from healthcare, with an emphasis on the patient experience. Concepts are introduced within the context of key issues such as surgical wait times, admission procedures, coordination of services, and distribution of supplies and medication.
Audience
Introduction to Lean Healthcare is an interactive, multimedia, eLearning training program. It is intended for managers, technologists, healthcare staff, and trainers in the Healthcare industry who work in, or are transitioning to, a Lean workplace.
Introduction to Lean Healthcare Training Course Content
- Advantages of going Lean in Healthcare
- The nine kinds of waste, with healthcare examples
- Lean attitudes and metrics
- Traditional healthcare organizations
- Overcoming obstacles to Lean transformation
- Lean as a total system – a cultural shift
- Mapping the patient-centric Value Stream – the meaning of end-to-end transformation
- The ongoing Lean journey in healthcare
Modules
- What is lean
- “Seeing” Waste
- The Lean Paradigm
- The Lean system
To Purchase
Contact - Lean Advisors Online, Inc. – info@leanadvisorsonline.com
